Content-type: text/html; charset=ISO-8859-15 Set-Cookie: source_tracking=site_source; expires=Sun, 04-Nov-2018 05:49:58 GMT; path=/; secure; Customer Service Representative | Taranaki - On Call | New Plymouth/Taranaki | Find a job | New Zealand Post Careers

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Customer Service Representative | Taranaki - On Call
Location:
New Plymouth/Taranaki
Category:
Admin and Customer Service
Date Posted:
15-Oct-2018
Application Close Date:
24-Oct-2018
Job Reference:
PD1357248
Position Type:
On Call
View Attachment:
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Customer Service Representative | Taranaki - On Call

  • Develop your customer service experience
  • Leading NZ owned business
  • Must be available for ongoing work 

New Zealand Post is an iconic New Zealand business and we are committed to a future that meets the needs of our customers as we continue to evolve.  We are charting a course towards a big future where we choose to be bold and innovative – we acknowledge that we need great people to get there and we highly value the input of our fantastic team of talented individuals.

We are on the hunt for a Customer Service Representative who will provide excellent frontline customer service, resolve customer queries and help our customers to source their parcels.  Please note, this role is ON CALL and so, hours will likely differ on a week to week basis.  

In this diverse role you will:

  • Take responsibility and respond to all Customer enquiries / complaints
  • Act with the customer front of mind while working with our business policies and procedures to get the best possible outcomes
  • Be provided with the environment to problem solve and opportunity to contribute to continuous improvement, always looking for a way to do the same things better.

Some of the key things you'll need are: 

  • The availability to work on call, Monday - Friday 0800 - 1730 and Saturday 0800 - 1100
  • Excellent customer service skills, ideally with a background in admin, retail or hospitality
  • Basic administration/data entry skills
  • Confident interacting with people from all backgrounds via face to face, phone and email

This is a great opportunity to polish your customer service skills and to get a great brand on your CV. We are processing applications right now, so submit your application today!

For more information about careers at New Zealand Post visit jobs.nzpost.co.nz

All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.