Sales Insights and Performance Analyst

Newly created role – bring clarity and opportunity through data
Turn insights into action and shape sales success
Based in Highbrook, East Tamaki with hybrid working

Kōrero mō te tūranga – About the role

At NZ Post, we're transforming how we serve customers and grow our business. To make that happen, we need sharp insights and smart decision-making. That's where you come in.

As our Sales Insights & Performance Analyst, you'll be the engine behind sales performance. From tracking our teams KPIs and sales targets, through to forecasting, identifying growth and development opportunities, board reporting and managing incentive schemes, you'll give our sales leaders the information they need to make great decisions.

This role is about more than reporting; it's about shaping the future. By staying connected to our sales teams and understanding the bigger picture of our business strategy, you'll transform data into insights that spark growth and innovation. Your dashboards, analysis, and advice won't just tell a story, they'll help write the next chapter of our success.

You'll make your mark by:

Monitoring and analysing sales KPIs to highlight trends, gaps, and opportunities
Delivering insights on campaign success, customer behaviour, and sales growth
Developing dashboards and reports that bring data to life for leaders and teams
Partnering with Finance and Sales to set targets and forecast performance
Maintaining and optimising CRM and BI tools, ensuring clean, consistent data
Owning sales and courier incentive schemes, from process to payment

Most importantly, you'll keep up with market trends to make sure our data and insights stay sharp and forward thinking.

Mōu - About you

You're a natural problem-solver who loves turning complex data into simple, actionable insights. Your proactive approach means you anticipate needs, connect the dots, and deliver information that helps sales teams perform at their best. You balance independent deep-dive analysis with collaboration across teams, and you're motivated by seeing your work directly shape performance.

You'll bring:

5+ years' experience in sales analytics, BI, or commercial operations
Strong skills in Excel, SQL, and data visualisation tools (Power BI, Tableau, or similar)
Experience with CRM platforms (ideally Salesforce)
Excellent communication and stakeholder management skills
The ability to translate data into clear insights and recommendations
A collaborative, proactive approach with the confidence to work independently

A tertiary qualification in business, data analytics, economics, or a related field is preferred.

He Aha Te Pai - What you'll love about us!

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about. Our permanent employees enjoy a variety of benefits including:

Free onsite secure parking at our Auckland sites
Access to discounted health insurance plans for you and your family
Special rates on fantastic holiday home accommodation around New Zealand
Retail shopping discounts with our partners
An Employee Assistance programme to support you when you need it
Plus more!!

Hiahia? - Interested? Come and join the whanau!

At NZ Post – whatever the role – we share the same goal. Delivering. For Aotearoa New Zealand. For each other. Want to continue helping Kiwi businesses grow? If so, then apply today or find out more details about this opportunity by downloading the JD on the NZ Post Careers page. If you require additional information, please contact Michele Christie (Talent Partner) on 022 087 5195

Applications for this position close on 23 October 2025

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible. 

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test.

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles. We won't consider candidates through agencies unless this has been previously approved.

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.