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13-Oct-2025
p 1888327I
Christchurch/Canterbury
Category: Operations-Other
Application Close Date: 17-Oct-2025
Position Type: Permanent
Attachments: No File Attached
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Process Lead | Christchurch Mail Centre | Full Time 

New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customer needs both physically and digitally. We are charting a course towards a big future – we choose to be bold – and nothing will get in the way of delivering what our customers care about. As a Process Lead your role is critical to customer experience in ensuring freight or product is sorted, processed and dispatched correctly and that our couriers receive it for delivery on time. 

In this dynamic job you will: 

  • Be responsible for preparing the machines for the type of mail to be run, including loading of sort plans. 
  • Ensure all mail is processed according to set procedures and service standards. 
  • B responsible for ensuring that processes around the machines are executed in a safe manner and in accordance with prescribed SOPs. 
  • Be effective and focused on providing a customer centric service internally and externally with a commercial mind-set and ensuring nothing gets in the way of delivering what people care about. 

This is a great opportunity for you to work within a dedicated team who contribute to making New Zealand Post a great place to work! 

To be successful in this role you will need to: 

  • Must be available to work the following hours 
  • Mon 06:00 – 16:00, Tuesday 06:00 – 16:00, Friday 06:00 – 16:00, Sunday 06:00 – 16:00 
  • Be a committed teammate who puts customers first 
  • Enjoy working hard and be confident managing your time 
  • Have an accurate eye for detail and a sense of urgency 
  • Have good geographical knowledge of towns, regions and streets.  

In return for upholding our promise to customers as well as ‘buying' in to our values, we can offer our employees a rich and diverse workplace offering. Your opportunity could start right here. 

At New Zealand Post, we know what values we hold and the exciting direction we are taking our business.  Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including: 

  • Access to discounted health insurance plans for you and your family 
  • Special rates on fantastic holiday home accommodation around New Zealand 
  • Reduced banking service fees, rates and packages through our partners 
  • Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle 
  • An Employee Assistance programme to support you when you need it 

Apply today! 

For more information about careers at New Zealand Post visit jobs.nzpost.co.nz All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check. 



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