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Customer Service Representative - On Call Taranaki
New Plymouth/Taranaki
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On Call
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Customer Service Representative | Taranaki | On Call

New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers both physically and digitally.

We are charting a course towards a big future – we choose to be bold – and nothing will get in the way of delivering what our customers care about.

As a Customer Service Representative you will provide excellent frontline customer service, resolve customer queries and help our customers to source their parcels.

In this diverse role you will:

  • Take responsibility and respond to all Customer enquiries / complaints
  • Act with the customer front of mind while working with our business policies and procedures to get the best possible outcomes
  • Be provided with the environment to problem solve and opportunity to contribute to continuous improvement, always looking for a way to do the same things better.

Some of the key things you'll possess to successfully perform this role include: 

  • Must be available to work On Call (as required) between Monday - Saturday.
  • Excellent customer service skills, ideally with a background in admin, retail or hospitality
  • Basic administration/data entry skills
  • Confident interacting with people from all backgrounds via face to face, phone and email

Your opportunity could start right here. We are processing applications right now, so submit your application today!

For more information about careers at New Zealand Post visit

All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.