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Counter Officer - Avondale - Full Time
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Counter Officer | Avondale | Where Customers Come First

Come and join a New Zealand business that is committed to a future that meets our customers both physically and digitally!

New Zealand Post course towards a big future – we choose to be bold – and nothing will get in the way of delivering what our customers care about.

As a Counter Officer you'll deliver a new level of service designed to achieve the best possible solutions for us and our customers.

In this dynamic role you will:

  • Help our customers who have come to collect parcels, and helping with any other questions and queries that they may have.
  • Interact with people from all walks of life and participate with your team in sharing your learnings and knowledge
  • Be in an environment where problem solve and opportunity to contribute to continuous improvement, always looking for a way to do the same things better.

Some of the key things you'll possess to successfully perform this role include:

  • Being available to work Tuesday to Friday, 8am – 5.30pm and Saturday 8am – midday.
  • A background in customer service which will equip you with the capabilities to deal with a diverse range of customer queries
  • Being comfortable lifting 30kgs on a regular basis
  • Ability to use a computer and pick up new systems and processes with ease
  • A natural ability to communicate will enable you to engage our customers with products and services that they need today.
  • Being able to work under-pressure, see change as opportunity and can make good decisions with or without all the necessary information
  • Decent geographical knowledge

We set our new employees up for success by providing training and development including induction and on-the-job learning. We also love to recognise success – it's part of our culture. Teams regularly get together to celebrate successes, special occasions, events or just have fun.

Your opportunity could start right here. We are processing applications right now, so submit your application today!

For more information about careers at New Zealand Post visit All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.