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Card to Call Administrator - Wellington
Location:
Wellington
Category:
Admin and Customer Service
Date Posted:
15-Jan-2020
Application Close Date:
23-Jan-2020
Job Reference:
MC1442148
Position Type:
Permanent
View Attachment:
No File Attached
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As a Card to Call Administrator you will provide excellent frontline customer service, resolve customer queries and help our customers to source their parcels.


In this diverse role you will:

  • Take responsibility and respond to all Customer enquiries / complaints
  • Act with the customer front of mind while working with our business policies and procedures to get the best possible outcomes
  • Be provided with the environment to problem solve and opportunity to contribute to continuous improvement, always looking for a way to do the same things better.


What we are looking for: 

  • You must be available to work Monday to Friday from 7am to 3.30pm  
  • Excellent customer service skills, ideally with a background in admin, retail or hospitality
  • Basic administration/data entry skills
  • Confident interacting with people from all backgrounds via face to face, phone and email

 

About New Zealand Post

At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

  • Access to discounted health insurance plans for you and your family
  • Special rates on fantastic holiday home accommodation around New Zealand
  • Reduced banking service fees, rates and packages through our partners
  • Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
  • An Employee Assistance programme to support you when you need it

 

Your opportunity could start right here. We are processing applications right now, so submit your application today!

For more information about careers at New Zealand Post visit jobs.nzpost.co.nz

All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.