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Service Coordinator | My Food Bag | Hamilton
Admin and Customer Service
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My Food Bag - Admin support - Hamilton.doc (Word, 218KB)
Job Specification

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Service Coordinator | My Food Bag | Hamilton

New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers both physically and digitally.

We are charting a course towards a big future – we choose to be bold – and nothing will get in the way of delivering what our customers care about. 

As our talented Service Coordinator, you will join our busy Hamilton depot and support the Fleet team who are constantly on the go.

In this diverse role you will be:

  • Striving to ensure the smooth running of My Food Bag deliveries every Sunday
  • Following up with My Food Bag queries/complaints and liaising with Managers and other support staff nationwide
  • Recruitment and Management of My Food Bag Drivers including compliance, training and support
  • Fleet Support Administrative functions
  • Stepping into Fleet Support roles when required

Some of the key things you'll possess to successfully perform this role include:

  • Be able to work Monday 10:00 – 14:00, Saturday 14:00 – 18:00 and Sunday 17:00 – 22:00 with the option to work additional hours if required.
  • A minimum of 2 years' proven experience in a similar administrator/coordinator role
  • Experience in fleet management or logistics highly sort after but not essential as long as it's relatable
  • You are very comfortable with computers and systems particularly with MS Excel, data analysis and reporting
  • Enjoy responsibility, strong problem solver, back yourself and not afraid to have tough conversations

To succeed you will have a commitment to excellence and proactive attitude to a team providing services at the highest possible standard. Your ability to prioritise is essential and strong conflict management and negotiation skills crucial.

At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

  • Access to discounted health insurance plans for you and your family
  • Special rates on fantastic holiday home accommodation around New Zealand
  • Reduced banking service fees, rates and packages through our partners
  • Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
  • An Employee Assistance programme to support you when you need it

For more information about careers at New Zealand Post visit

All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check.