Head of Analytics Enablement | Auckland

Head of Analytics Enablement

• Lead how data, insights and analytics shape decisions across NZ Post
• Partner with senior leaders to solve complex business challenges and improve performance
• Build capability, influence change and help unlock the value of data and AI
• Hybrid role based in either Auckland (Highbrook) or Wellington (CBD)

Kōrero mō te tūranga - About the role

At NZ Post, we're on a journey to make data and insights a bigger part of everyday decision making.  As our Head of Analytics Enablement, you'll help leaders across the business better understand challenges, uncover opportunities and make informed decisions that improve performance and customer outcomes.

Leading a team of analytics specialists, you'll be the bridge between business needs and analytical solutions. This is a highly collaborative role where you'll influence thinking, build strong relationships and help embed a culture where data, insights and AI are used confidently to create value.

You'll do that by:

• Leading and developing a team delivering high-value analytics products and insights
• Partnering with stakeholders to understand opportunities, challenges and priorities
• Acting as a trusted advisor to leaders across the business, helping shape better decisions
• Championing the use of data, insights and AI to improve performance and outcomes
• Translating complex information into clear, meaningful actions that create value
• Building capability, confidence and analytics maturity across NZ Post

Mōu - About you

You're a leader who is energised by helping people make better decisions. You've built a career turning complex information into meaningful insight and understand that the real value of data comes from how it's used to influence thinking, shape strategy and improve outcomes. Equally comfortable engaging with operational leaders, commercial teams and senior executives, you're skilled at building credibility and bringing people on the journey.

You'll be naturally curious, commercially minded and able to see both the bigger picture and the practical steps needed to create impact. You enjoy working across diverse stakeholder groups, helping others think differently about challenges and opportunities without losing sight of what matters most. Just as importantly, you'll be passionate about developing people, fostering an inclusive team culture and creating an environment where individuals can do their best work.

You'll combine that with

• Proven experience leading and developing high-performing analytics, insights or performance teams
• Experience translating business priorities into data-driven solutions that deliver measurable value
• Strong commercial acumen and the ability to connect insights with business outcomes
• The confidence to influence, coach and partner with stakeholders at all levels of an organisation
• Experience leading change, lifting capability or embedding new ways of working
• The ability to communicate complex concepts in a way that is engaging, practical and easy to understand

He Aha Te Pai - What you'll love about us! 

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about.  Our permanent employees enjoy a variety of benefits including:

• Free onsite secure parking at our Auckland sites
• Access to discounted health insurance plans for you and your family
• Access to special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!

Hiahia? - Interested? Come and join the whanau!

Ever wondered about the magic behind parcel delivery? It's a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people. All united by one mission - to deliver for New Zealand. Ready to be a part of that story?

If so then apply  today or find out more details about this opportunity by downloading the JD on the NZ Post Careers page.  For a confidential kōrero or more information, contact Michele Christie, Talent Business Partner, on 022 087 5195.

Applications for this position close on 22 October 2026

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks.  Some of our roles may also require a credit check and/or a drug test. 

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles.  We won't consider candidates through agencies unless this has been previously approved. 

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.