Network Resource Optimisation Specialist | Auckland

• Drive strategic workforce and capacity planning across NZ Post's national delivery network
• Use data, insights and forecasting to optimise resources and improve operational performance
• Join a collaborative team influencing network design and operational excellence

Kōrero mō te tūranga - About the role

We're looking for a Network Resource Optimisation Specialist to play a critical role in ensuring NZ Post's network has the right people, in the right place, at the right time. Working within our Network Management team, you'll lead labour and resource planning activities that support efficient operations across our Customer Service Delivery network

Using operational forecasts, historical trends and performance data, you'll develop workforce plans that optimise capacity, improve productivity and support service targets. You'll work closely with Network Design Specialists, operational leaders and a range of stakeholders to ensure resource plans align with network changes, business priorities and future growth requirements.

You'll be involved in:

• Developing detailed labour and workforce plans to meet forecast operational demand
• Analysing operational data and trends to forecast future resource requirements
• Partnering with operational leaders to implement workforce planning practices across sites
• Supporting network design initiatives by assessing workforce impacts and resource requirements
• Leading resource planning for peak periods and contributing to annual budget planning
• Monitoring labour utilisation, productivity and cost performance
• Identifying and implementing opportunities to improve workforce planning tools, processes and efficiency outcomes

Mōu - About you

You're an analytical and commercially minded planning professional who enjoys solving complex operational challenges. You thrive in fast-paced environments, can confidently influence stakeholders, and use data-driven insights to support sound decision-making.

You'll bring:

• 5+ years' experience in logistics, distribution or network-based operations, with a strong workforce planning focus
• Proven experience partnering with senior leaders and cross-functional teams
• Strong analytical capability with advanced Excel skills and the ability to translate complex data into practical recommendations
• Experience working within large operational or network-driven businesses
• A continuous improvement mindset and ability to identify smarter ways of working

Mō te Tukurau Aotearoa - About NZ Post

Ever wondered about the magic behind parcel delivery? It's a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people. All united by one mission - to deliver for New Zealand. Ready to be a part of that story?

Our permanent employees enjoy a variety of benefits including:

• Free onsite secure parking at our Auckland sites
• Access to special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!

Hiahia? - Interested? Come and join the whanau!

Apply today or find out more details about this opportunity by downloading the JD on the NZ Post Careers page.  For a confidential kōrero or more information, contact Harriet McKenzie, Talent Partner, at +64 4 281 1239

Applications for this position close on Thursday 13^th August, 2026.

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks.  Some of our roles may also require a credit check and/or a drug test. 

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles. We won't consider candidates through agencies unless this has been previously approved. 

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.