Parcel Network Capability Lead - Fixed Term Project | Auckland

Parcel Network Capability Lead

• Auckland based
• Help design the future of parcel delivery in New Zealand
• 9 Month fixed term Project focus

This is a rare opportunity to influence one of New Zealand's largest and most complex logistics networks. Join NZ Post and help shape the future of parcel delivery for New Zealanders, businesses, and communities.

You will lead NZ Post's Parcel Network Capability Design Project, assessing and defining NZ Post's future network capability - this includes defining how NZ Post designs and continuously evolves its parcel network, ensuring operational performance, future readiness and alignment with customer and commercial outcomes.

The role will establish the capabilities required, clarify roles and accountabilities across the matrix, define the appropriate operating model and interfaces, and develop recommendations and implementation roadmaps for how the capability should be established and operated on an ongoing basis.  You will deliver a clear, evidence-based recommendation on the future network capability NZ Post requires, including its scope, operating model, governance, interfaces, resource requirements and implementation pathway.

Kōrero mō te tūranga - About the role:

You will get involved with:

• Designing and implementing future network solutions that improve customer outcomes, operational performance, and long-term network sustainability.
• Developing network strategies, capability roadmaps, and operating model recommendations.
• Using data, insights, forecasting and scenario modelling to evaluate opportunities and solve complex business challenges.
• Partnering with senior leaders across Operations, Commercial, Finance and Technology to influence strategic decision making.
• Leading initiatives that improve network capability, efficiency, productivity and service performance.
• Supporting major investment and transformation programmes that shape NZ Post's future network.

Mōu - About you

We're looking for a strategic leader who can see the big picture while remaining grounded in the realities of operating complex networks.

You'll combine strategic thinking, commercial acumen and deep operational understanding, with the ability to turn ideas into practical outcomes.

You are comfortable operating in ambiguity, bringing structure to complex problems and creating clarity where there is no established answer.

Ideally, you'll bring:

• Significant experience designing, optimising or transforming complex operational networks within logistics, supply chain, transport, warehousing, distribution, retail or similarly complex environments.
• Strong strategic and operational problem-solving capability, with the ability to analyse data, develop options and deliver practical recommendations.
• Experience influencing senior leaders and stakeholders, building alignment and driving change across large organisations.
• Strong commercial acumen and an understanding of the trade-offs between customer outcomes, operational capability and financial performance.
• Experience leading large-scale transformation, operating model redesign or continuous improvement initiatives.
• A track record of translating long-term strategy into measurable operational and business outcomes.

We value leaders whose strategic thinking is grounded in real operational experience. While you may come from consulting, strategy or advisory backgrounds, you will need to demonstrate a strong understanding of how complex operational networks function and how sustainable change is successfully implemented.

Mō te Tukurau Aotearoa - About NZ Post

At NZ Post, you'll join a business that connects communities and businesses across Aotearoa every day.

This is an opportunity to influence infrastructure that supports millions of customer interactions every year and help shape services that are critical to New Zealand's future.

You'll work alongside talented people, tackle meaningful challenges, and play a key role in designing the future of one of New Zealand's most significant logistics networks.

Hiahia? - Interested? Come and join the whanau!

If you're passionate about strategy, operational transformation, network design and making a meaningful difference for New Zealand, we'd love to hear from you.

Apply today, or for more detail please download the JD available via the NZ Post careers site. 

Applications for this position close on 25 November 2026

All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to reference & security   checks & for some roles a credit check & may be required to undertake a drug test. 

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.