Senior Strategic Communications Lead | Wellington

Senior Strategic Communications Lead

• Play a central role in how we connect with our people, media and New Zealanders
• Be a trusted voice supporting leaders with strategic advice through complexity
• Lead with impact in Wellington, influencing strategy, direction and capability

Kōrero mō te tūranga - About the role

This is a pivotal senior role within our Corporate Communications team, where you'll sit at the centre of how we communicate with New Zealanders.  You'll combine strategic leadership with hands‑on delivery across high‑impact communications.  You'll lead how we shape and share our story, across internal and external channels, with a strong focus on media, reputation and issues management.

Based in Wellington, you'll be our on the ground lead and a key connection into senior leadership.  As the 2IC to the Corporate Communications Manager, you'll play a key role in shaping how we show up, from media engagement and reputation management through to supporting leaders to communicate clearly during change.

You'll bring clarity to complexity, providing trusted advice and ensuring our communications are clear, consistent and aligned, while also helping to strengthen capability and ways of working across the team.

You'll be:

• Leading end‑to‑end strategic communications across internal and external channels
• Owning media engagement, reputation management and proactive storytelling
• Acting as a trusted advisor, translating complex issues into clear messages and direction
• Supporting leadership as 2IC, including planning, prioritisation and delivery
• Partnering with senior stakeholders to shape aligned, enterprise messaging
• Building team capability by coaching others and lifting standards and practices

Mōu - About you

You're an experienced communications professional who knows how to operate at a strategic level while staying close enough to the detail to deliver. You're calm under pressure, confident navigating complexity and able to provide clear, strategic and practical advice when it matters most.

With strong media expertise and a background in complex organisations, you bring credibility, sound judgement and a steady hand. You naturally build trust with senior stakeholders and enjoy helping others grow, lifting both capability and standards as you go.

You'll combine that with:

• Extensive experience in senior communications roles
• Strength in strategic communications across internal and external channels
• Proven media relations expertise and issues management experience
• The ability to influence and advise senior leaders with confidence
• A track record of building relationships and working across complexity
• A collaborative approach, with a focus on lifting team performance

He Aha Te Pai - What you'll love about us! 

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about.  Our permanent employees enjoy a variety of benefits including:

• Special rates on fantastic holiday home accommodation around New Zealand
• Access to discounted health insurance plans for you and your family
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!

Hiahia? - Interested? Come and join the whanau!

There's a story in every parcel. And wrapped up in every parcel, is the people of NZ Post.  Our mahi is different, but we share the same goal - to contribute to the growth and prosperity of our beautiful Aotearoa. 

Start your journey with us by applying today or find out more details about this opportunity by downloading the JD on the NZ Post Careers page.  If you require additional information, please contact Michele Christie (Talent Partner) on 022 087 5195

Applications for this position close on Thursday, 4 June 2026

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks.  Some of our roles may also require a credit check and/or a drug test. 

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles.  We won't consider candidates through agencies unless this has been previously approved. 

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

NZ Post proudly stands as a Gold Supporter of Pride Pledge - because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.