People Policy Practice Specialist | Wellington

People Policy Practice Specialist

• Design and improve policies, tools and ways of working
• Deliver impact across systems, processes and offshore delivery
• Enjoy variety, ownership and the chance to shape real change
• Wellington CBD with WFH flex

Kōrero mō te tūranga – About the role

As our People Policy Practice Specialist, you'll have a real impact on how our people experience work every day, shaping policies, processes and tools so they're clear, connected and genuinely useful for leaders and teams. You'll work closely with Employment Relations, People Advisory, Partnering, Payroll and our offshore delivery partners to deliver aligned, efficient and user-centred outcomes, making sure everything works seamlessly together.

You'll enjoy bringing clarity to complexity, joining the dots across policy, process, systems and digital solutions with a strong interest in enabling smarter, more efficient ways of working.  Finding better, smarter ways of working through process improvement, AI‑enabled tools, workflow automation and digital solutions to reduce manual effort and improve insight.

You'll do this by:

• Leading the design and ongoing improvement of people policies a frameworks and associated processes, ensuring alignment with systems, user experience and compliance.
• Creating clear, practical tools, process maps and decision pathways that reduce ambiguity for leaders, advisors and offshore teams. Bringing structure and consistency across policy, process and systems through clear process mapping, decision and escalation pathways and documentation.
• Working closely with the People team to keep things connected and aligned
• Strengthening and managing how we work with our offshore team to deliver against SLAs.
• Finding better, smarter ways of working through process improvement, AI‑enabled tools, workflow automation and digital solutions (including Power Platform) to reduce manual effort and improve insight

Mōu - About you

You're someone who sees both the detail and the bigger picture. You understand that great policy isn't just accurate, it's usable, accessible and supported by a cohesive set of practical enablers that bring it to life in everyday use.

You're naturally curious, enjoy untangling complexity, and take pride in creating structure where there isn't one. You build strong relationships, bring others with you, and don't wait to be told what to do, you take ownership and make things happen.

Whether your background is HR, legal, policy or government, you bring the ability to translate complexity into something clear, practical and impactful.

You'll combine that with

• Strong experience in policy, HR, ER, legal or similar environments
• Excellent writing skills, with the ability to simplify complex concepts
• Experience designing or improving processes, systems or frameworks
• Strong stakeholder engagement and influencing capability
• A continuous improvement mindset with high attention to detail
• Strong interest in technology, automation and digital solutions, with working knowledge (or a strong willingness to learn) tools such as Microsoft Power Platform (Power Automate, Power Apps, Power BI).
• Exposure to structured process‑mapping methodologies or equivalent experience would be advantageous.

He Aha Te Pai - What you'll love about us! 

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about.  Our permanent employees enjoy a variety of benefits including:

• Special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• Access to discounted health insurance plans for you and your family
• An Employee Assistance programme to support you when you need it
• Plus more!!

 Hiahia? - Interested? Come and join the whanau!

At NZ Post – whatever the role – we share the same goal. Delivering. For Aotearoa New Zealand. For each other.  If you're ready to be part of it, apply now and help shape how we deliver, together. 

Apply online or find out more details about this opportunity by downloading the JD on the NZ Post Careers page.  If you require additional information, please contact Michele Christie (Talent Business Partner) on 022 087 5195

Applications for this position close on 28 May 2026

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks.  Some of our roles may also require a credit check and/or a drug test. 

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles.  We won't consider candidates through agencies unless this has been previously approved. 

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

NZ Post proudly stands as a Gold Supporter of Pride Pledge – because building an inclusive workplace where everyone can bring their authentic self to work is core to who we are.