| Category: | Customer Service & Administration |
| Application Close Date: | 14-Apr-2026 |
| Position Type: | Permanent |
| Attachments: | Mail and Customer Service Officer 2023.pdf (PDF, 211KB) |
Imagine a job where you can connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.
Working in our central Buxton Square location, our Mail and Customer Service Officers deliver an exceptional level of service managing inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers, and interact with customers (mainly through parcel collection). Each day is busy and varied and will see you developing your problem-solving skills.
We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.
Shift:
What can we offer you?
What we need from you:
Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:
Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team. For more information about careers at NZ Post visit jobs.nzpost.co.nz
All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check
There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.