Senior Product Manager | Auckland

Senior Product Manager - Parental Leave

• Start in December and go through until end of January 2027
• Based in Highbrook, East Tamaki with 2 days WFH
• Work with passionate people who care about making a difference for New Zealanders

Kōrero mō te tūranga - About the role

At NZ Post, we're more than just parcels and letters, we help New Zealanders stay connected and we've been part of Aotearoa for over 180 years, and as the world changes, so do we. That's where you come in.

Our current Senior Product Manager is about deliver their best product yet and so we're on the lookout for someone great to cover their role while they're away on parental leave.  As a Senior Product Manager, you'll help shape the future of our delivery services.  In this role, you'll be the go-to person for deciding what products and services we offer, how they evolve, and how we keep them relevant, profitable, and loved by our customers.

You'll manage the full product lifecycle from spotting opportunities, designing solutions, and launching them, through to fine-tuning or retiring them. You'll work across the business (tech, operations, marketing, customer service, finance) to make things happen, and lead the Receiver squad, focused on making the experience smooth for our customers getting parcels.

This isn't a back-room role, you'll be influencing decisions, shaping roadmaps, and making sure what we deliver really works for customers and the business.  The foundations have been well laid, and you'll come in and make sure we execute the plan seamlessly. 

Mōu - About you

You'll know your stuff when it comes to product management, but just as importantly, you'll be someone who people genuinely enjoy working with.  You'll be confident influencing across the business, building trust quickly, and bringing others on the journey.  A mix of commercial acumen, customer focus, and a down-to-earth style will set you up for success here.

You'll combine that with

• Proven experience in product management, ideally in a service-based or customer-focused industry
• Strong relationship building and stakeholder management skills. You connect easily with people and earn trust fast
• A collaborative, approachable style — you're as comfortable leading a workshop as you are rolling up your sleeves
• A commercial mindset, able to balance customer needs with business outcomes

Hiahia? - Interested? Come and join the whanau!

Ever wondered about the magic behind parcel delivery? It's a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people. All united by one mission - to deliver for New Zealand. Ready to be a part of that story?  Start your journey with us by applying today or find out more details about this opportunity by downloading the JD on the NZ Post Careers page.  If you require additional information, please contact Michele Christie (Talent Partner) on 022 087 5195

Applications for this position close on 19 October 2025

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks.  Some of our roles may also require a credit check and/or a drug test. 

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles.  We won't consider candidates through agencies unless this has been previously approved. 

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.