| Category: | Digital |
| Application Close Date: | 21-Sep-2025 |
| Position Type: | Contract |
| Attachments: | Digital UX Writer PD - July 2023.pdf (PDF, 190KB) Job Specification |
UX Writer
NZ Post has a rich history and a bright future as we transform and disrupt our industry to be NZ's #1 delivery partner for e-commerce.
Our talented in-house Digital team design, develop and continuously improve digital products and services for our customers. It's an exciting time to join us and be part of the team creating best in class responsive websites, apps and digital retail interfaces.
Kōrero mō te tūranga - About the role
This is a part time job share opportunity, working alongside another part time writer. Ideally, your working days would be Mon/Tue/Wed (24 hours per week) but we are open to alternatives.
As the UX Writer, you will deliver great user experiences to our digital channels, providing writing expertise to support updates to our content and help optimise our marketing campaigns to be more customer centric.
As part of a creative, motivated and talented team, you will help craft new digital experiences to enable NZ Post to deliver what people care about. Using your outstanding writing skills and talent for making complex information clear for users.
You'll drive a vision for product content, ensuring tactical execution to drive cohesive product narratives across all digital touch points within the product. More than an advocate for our customers - you will have a vision for what truly great experiences can be and you will want to create the future of digital.
Mōu - About you
Key to your success in this role is your extensive experience in qualitative and quantitative research methods, along with proven experience in usability studies, interviewing and ethnographic observation.
Your superior analytical skills and deep understanding of behavioural analysis and statistical concepts will allow you to perform key research while your strong communication and interpersonal skills will allow you to relay complex information in a simple, clear, and concise manner and collaborate with cross-functional personnel.
You will also be involved in regular presentations of visually and verbally engaging content, so you'll possess a proficiency in online user testing tools, and software that aids in the delivery of high-quality presentations
He Aha Te Pai - What you'll love about us!
You'll have the opportunity to work with like-minded, talented and creative people in an Agile/Scrum environment with a shared passion for creating memorable digital experiences.
Hiahia? - Interested? Come and join the whanau!
Bring your passion for creating great customer experiences to the team at NZ Post. If this sounds like your next career move, apply today, or to find out the full requirements of the role please download the JD available via the NZ Post website. If you require additional information, contact Michele Christie (Talent Acquisition Specialist) on 022 087 5195
Applications for this position close on 21 September 2025.
Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.
All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test.
If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles. We won't consider candidates through agencies unless this has been previously approved.
There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.
