Digital Product Owner - 12 month fixed term | Auckland

Digital Product Owner - 12 month fixed term opportunity 

• Fun, collaborative environment
• Motivate scrum teams to deliver innovative digital solutions
• Modern offices in Mt Roskill with hybrid working
• 12 month fixed term role

Our Digital team is a diverse and talented bunch who design and develop digital products and services for our customers.  We are now looking for the right person to join our team. 

Kōrero mō te tūranga - About the role

This is a key role supporting our consumer-facing mobile app.  A tool thousands of Kiwis use every day to manage deliveries, track parcels, and interact with NZ Post.  We're continuing to create and enhance NZ Post's consumer mobile app capabilities to enable effortless digital experiences for receivers and senders. Our focus is on making it easier for customers to self-serve on the go and tailoring the experience to better meet their individual needs.

You'll work closely with stakeholders, developers, a tester, and our in-house design and tech leads to plan, prioritise, and deliver work across the product. This is a blended role, you'll wear the Product Owner hat, but your BA skills will be just as important. You'll also help manage vendor relationships, budgets, and business case creation.

You'll achieve this through

• Owning and refining the product backlog for parcel notifications
• Working closely with the Mobile App team to align notification strategies
• Defining, documenting and validating scan events that trigger messaging
• Supporting the redesign of legacy systems into modern notification frameworks
• Ensuring high standards of compliance, reliability, and auditability
• Collaborating with internal stakeholders and external contractors
• Championing agile ways of working within a lean, delivery-focused squad

Mōu - About you

You might be a Product Owner with a knack for analysis, or a Business Analyst ready to step into product leadership. Either way, you're detail-driven, collaborative, and excited to improve customer experience at scale.

You'll be confident managing digital capabilities across various digital channels and have the ability to lead a product roadmap while balancing the needs of multiple stakeholders.  As an innovative thinker you challenge the status quo and work collaboratively to deliver creative, engaging and intuitive digital solutions.

You'll also bring

• Strong experience managing roadmaps and backlogs with multiple stakeholders
• Familiarity with digital design and "test and learn" approaches
• A passion for customer experience, and a sharp eye for what adds value
• Agile certification or equivalent hands-on experience
• Proficiency with Jira and product delivery tools
• Comfort working across .NET/C# environments and with dev/test teams
• An understanding of SDLC, continuous delivery, and user story development

Note that this is a 12 month fixed term role, and you will be an employee for the period vs an hourly rate contractor 

Hiahia? - Interested? Come and join the whanau!

There's a story in every parcel.  Ready to be part of the story?  Start your journey with us by applying today, or to find out the full requirements of the role please download the JD available via the NZ Post website. If you require additional information, contact Michele Christie (Talent Acquisition Specialist) on 022 087 5195

Applications for this position close on 10 August 2025

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks.  Some of our roles may also require a credit check and/or a drug test. 

If you're interested in a role, please apply directly through our online portal. Our team of experienced in-house recruiters is the glue between our business and finding the right person for the role and we therefore won't consider candidates through agencies (unless previously arranged). 

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone