| Category: | Information Technology |
| Application Close Date: | 10-Aug-2025 |
| Position Type: | Permanent |
| Attachments: | Technology Services Manager JD.pdf (PDF, 228KB) Job Specification |
Are you ready to apply your skills within one of NZ's largest organisations?
Mō te Tukurau Aotearoa - About NZ Post
Ever wondered about the magic behind parcel delivery? It's a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people. All united by one mission - to deliver for New Zealand. Ready to be a part of that story?
Kōrero mō te tūranga - About the role
Our Technology Services team is the heart of our Technology Infrastructure & Operations (TI&O) function. This passionate team work firmly alongside our business groups to ensure our IT services are delivering what the business need, in an effective, commercial astute and reliable way.
Our Technology Services Manager is an imperative position within the function. Reporting to our GM TI&O and as part of the TI&O leadership team, this role is designed to lead our team of SDM's who are responsible for delivering best-in-class IT Service Management. Bridging the gap between Technology Operations and business needs. This role owns incident, problem, change and release management, service delivery and service desk.
Building teams that operate with a positive inclusive culture is your passion. To be successful in this role you will have built and led high performing teams through coaching and mentoring. You will have knowledge across the functions of this team and have successfully led practitioners within these areas of expertise.
Mōu - About you
We operate within the ITIL framework, and as the ideal candidate for this role you will be qualified and experienced in this area. You will have a broad range of technical breath and understanding across IT domains and processes, coupled with great vendor management skills.
Your career history will have been gained within large complex organisations, with a commercial focus and a track record for lifting performance, influencing a large team and achieving success through others. Your ability to build trust and rapport at all levels of an organisation will be second to none and your desire to problem solve, with a customer centric mindset and deliver intuitive solutions for customers will be music to your ears.
He Aha Te Pai - What you'll love about us!
We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about. Our permanent employees enjoy a variety of benefits including:
Hiahia? - Interested? Come and join the whānau!
Ready to be part of something bigger?
Apply today, or find out more details about this opportunity by downloading the JD on the NZ Post Careers page. If you require additional information, please contact Gemma Corbett via gemma.corbett@nzpost.co.nz or 027 372 4705.
Applications for this opportunity close on 10 August 2025.
All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks. Some of our roles may also require a credit check and/or a drug test.
If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles. We won't consider candidates through agencies unless this has been previously approved.
There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.
