Category: | Retail |
Application Close Date: | 20-Jan-2025 |
Position Type: | Permanent |
Attachments: | Customer Services Team Leader 2023 JD.pdf (PDF, 209KB) |
Customer Service Team Leader
Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work.
Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.
We're looking for a seasoned leader, with previous experience managing teams and the type of person who takes a hands-on approach to safety while fostering a high performing, positive team culture. Based at the Queenstown PostShop in Ballarat Street, you'll deliver an exceptional level of customer service as you manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers.
Are you keen to start your journey with us? Check out this video: https://youtu.be/vg91ZLxIS0E
This a full time, permanent position Monday to Friday 9.15am - 5.45pm and Saturdays if required. You'll lead a dedicated team of Customer Service Officers and Mail Officers and support them in the delivery of retail products and services, as well as rostering, resourcing and driving the performance of the team.
What do we need from you:
Ready to be a part of that story? Let's go!
At NZ Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:
For more information about careers at NZ Post visit jobs.nzpost.co.nz
All applicants will be required to provide proof of their eligibility to work in New Zealand. Any appointment will be subject to a satisfactory drug test and security check
NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you- Stronger together- Deliver the best.