Security Systems Monitoring Coordinator | Auckland

Security Systems Monitoring Coordinator

• Auckland based role
• Permanent Position
• Part of our Integrity Services team.

Mō te Tukurau Aotearoa - About NZ Post

Ever wondered about the magic behind parcel delivery? It's a tale of teamwork, cutting-edge and data-led technology, and some truly awesome people. All united by one mission - to deliver for New Zealand. Ready to be a part of that story?

Kōrero mō te tūranga - About the role

As part of NZ Post's Integrity Services team, this role has been designed to provide examination of our centralised CCTV systems, and alarm/access systems as part of product loss investigations, Health & Safety incidents, and other purposes as required.

While using the systems, you will also assist in identifying where maintenance may be required, and you will also respond to requests from the business. As our Integrity Services team has a “prevention first” mindset we are seeking a candidate with a proactive and preventative mindset to security services.

A large portion of this role will include communication with people right across our business, when responding to requests, or carrying out maintenance for example, and therefore having the ability to build and maintain positive, trusted relationships at all levels of our organisation is a key requirement of this role.

Mōu - About you

As the ideal candidate for this role, you will ideally already have experience within a similar position, or experience in a similar role which translates to this environment. A Law enforcement or investigation related qualification would be advantageous.

Ideally, we are seeking the following skills and experience:

• Use and management of security systems, particularly CCTV systems, or alternately a clear willingness to learn those skills on the job.
• Understanding of operational environments, preferably courier, mail, freighting or warehousing environments. 
• Proven ability to communicate successfully with people at all levels.
• Proven ability to analyse, interpret and translate CCTV and alarm/access system data/information. 
• Ability to deliver security systems training when required. 
• Familiarity with NZ Customs, Police and other public sector agencies scope and operations is an advantage. 
• Strong communication - both written and verbal. 
• Excellent relationship building / management. 
• Proven ability in making sound and accurate decisions after assessing a range of options. 
• Knowledge and ability to apply customer service focus in a security environment.

The full list of requirements is available to view in the JD for the position.  

He Aha Te Pai - What you'll love about us! 

We're passionate about our commitment to deliver the best for Aotearoa - to help businesses thrive, and to deliver what Kiwis care about.  Our permanent employees enjoy a variety of benefits including:

• Free onsite secure parking at our Auckland sites
• Special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!

Hiahia? - Interested? Come and join the whānau!

There's a story in every parcel.  Ready to be part of the story?  Start your journey with us.

Apply today, or find out more details about this opportunity by downloading the JD on the NZ Post Careers page.  If you require additional information, please contact Gemma Corbett via gemma.corbett@nzpost.co.nz or 027 372 4705.

Applications for this opportunity close on 26 April 2025.

All successful applicants will be required to provide proof of their eligibility to work in New Zealand and will be subject to a security check and reference checks.  Some of our roles may also require a credit check and/or a drug test. 

If you're interested in a role, please apply directly through our online portal. No one knows what we do and how we do it better than us, and our in-house talent team are experts at finding the right people for the right roles.  We won't consider candidates through agencies unless this has been previously approved. 

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.