Senior Credit Controller | Wellington

Senior Credit Controller

• Join a collaborative and supportive team
• Wellington Central location
• Help drive the Credit Control process within NZ Post

Kōrero mō te tūranga - About the role

Be at the forefront of our financial operations, join a team of professionals and help drive the development and execution of effective credit control strategies. Your expertise will be crucial in maintaining strong client relationships, minimising financial risk, and contributing to the overall financial health of NZ Post.

As a Senior Credit Control Specialist, you will ensure debt collection on customer accounts is proactively managed with a real focus on timely payments of invoices. Oversee a number of strategic debt portfolios which include significant organisations, Governmental accounts, partnerships, and international customers, managing direct debit failures, account holds, external collections and minimising write-offs on customer accounts. A vital part of the process requires strong relationship building and regular engagement with customers, stakeholders, and numerous internal NZ Post teams.

While hybrid working is available, join an open office layout encouraging collaboration, conversation, and teamwork to drive results. There'll be lots of opportunities to participate in projects and contribute real value to not only the immediate Credit Control team but also the wider Finance Shared Services team.

Mōu - About you
Bring your high-quality customer service to NZ Post and its customers! Experience in credit control is preferred, but not essential, however strong negotiation and communication skills combined with an eagerness to pursue payment are a must. If you have an interest in numbers, are a strategic thinker and possess a growth mindset, we want to hear from you.

To succeed you'll need to demonstrate most of the following in your experience:

• Evidence of working in a large organisation which has a strong customer relationship component
• Excellent written and verbal communication skills
• Effective stakeholder engagement at all levels
• Ability to work to deadlines and under pressure
• Accounts Receivable/Accounts Payable experience is advantageous

Mō te Tukurau Aotearoa - About NZ Post

NZ Post is an iconic organisation with a rich history and bright future. We're in the midst of transformational change as we disrupt our industry on our quest to be the #1 delivery partner for e-commerce. It's an exciting time to join.

Hiahia? - Interested? Come and join the whanau!

If this sounds like your next career move, apply today, or to find out the full requirements of the role please download the JD available via the NZ Post website. If you require additional information, contact Jessica Barron (Talent Acquisition Specialist) on 027 298 7284

Applications for this position close on Monday 06 May 2024.

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  

All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check and may be required to undertake a drug test. 

If you're interested in a role, please apply directly through our online portal. Our team of experienced in-house recruiters is the glue between our business and finding the right person for the role and we therefore won't consider candidates through agencies (unless previously arranged).

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.