Premium Business Manager | Auckland

Premium Business Manager

• Use your strong relationship management skills in this exciting role
• Work for an industry leader with some of the industries leaders in the ecommerce space
• Be part of a high performing team

Kōrero mō te tūranga - About the role

As a Premium Business Manager with us you'll be responsible for proactive account management, retention and growth within some of our exceptional customers.  With accountability for the financial performance of your portfolio, you'll develop and maintain key relationships within these customers. 

You'll act as a key conduit between our business and our customers business to ensure seamless relationships, using your internal relationships to ensure that any issues are nipped in the bud and the service delivered is of an exceptional quality.  You'll know their business inside and out, as well as ours. 

The complexity of these customers requires strategic management, strong relationship frameworks and the ability to identify opportunities for both revenue and margin improvements whilst maintaining our business integrity. 

Mōu - About you

You'll be an experienced business account manger with a proven track record of success in a B2B environment, particularly dealing with high value and strategic relationships.  You'll demonstrate your sales prowess in terms of achieving sales targets, revenue growth along with customer satisfaction and retention.

Not only will you be a great salesperson, you'll be a great person generally and a fabulous team player who collaborates with their peers and shares their knowledge and skills as well.

You'll couple all of this with:

• Excellent communication and relationship skills (that's a bit of a given really)
• Being tech savvy, and knowing your way around systems, processes and CRM's (we use Salesforce)
• The ability to build strong networks (both internally and externally)

Hiahia? - Interested? Come and join the whanau!

Bring your passion for creating great customer experiences and relationships to the team at NZ Post.   If this sounds like your next career move, apply today, or to find out the full requirements of the role please download the JD available via the NZ Post website. If you require additional information, contact Michele Christie (Talent Acquisition Specialist) on 022 087 5195.

Applications for this position close on 12 May 2024 

Due to the fast-paced nature of NZ Post, our vacancy close dates may be subject to change, so don't delay and make sure you apply as soon as possible.  

All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check and may be required to undertake a drug test. 

If you're interested in a role, please apply directly through our online portal. Our team of experienced in-house recruiters is the glue between our business and finding the right person for the role and we therefore won't consider candidates through agencies (unless previously arranged). 

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.