Service Delivery Coordinator | Wellington

Service Delivery Coordinator l Permanent | Full Time| Kapiti

New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers both physically and digitally. We look for motivated people to join our team with a positive outlook and a great work ethic. We work hard as a team, where getting to know your colleagues and having fun on the way is all part of the role.

As a Service Delivery Co-ordinator, you will be essential in providing high quality administration and coordination support to our team at Wellington NZ Post. This is a full time permanent position 40 hours/week where you will need to be available to work Monday to Friday from 5.00am until 2.30pm.

In this role, no two days will be the same! You will be undertaking a variety of tasks including assessing courier freight volumes working with business owners and relief staff, assessing staff resourcing and allocation of work to staff, ensuring the daily operations runs smoothly and take charge and resolve any issues on the day. We're looking for a natural organiser who enjoys a busy and varied hands on role that will see you half in the office and half in operations, someone who can multi-task and coordinate multiple activities and resources to achieve results.

To be successful in this role you will have

• The ability to calmly deal with high pressure situations
• Strong attention to detail and the ability to stay on task
• Above average computer skills, including MS Office, in particular Outlook and Excel
• Proven experience in customer service and the ability to deal with a diverse audience
• Energy, enthusiasm and adaptability 
• Able to lift 25kgs regularly
• A clean Full Class 1 New Zealand Driver's License

This is a challenging role, that is best suited to someone who has worked in fast-paced environment with good problem-solving and communication skills. In exchange for your hard work and dedication, we offer:

• Access to Holiday Home accommodation across the country when you join the Marram Trust
• Training and ongoing development
• Access to discounted health insurance plans for you and your family
• Reduced banking service fees, rates and packages through our partners
• Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
• An Employee Assistance programme to support you when you need it 

Apply now to launch your career with the NZ Post Group - be part of our journey and reach your maximum potential.

For more information about careers at New Zealand Post visit jobs.nzpost.co.nz.

All applicants will be required to provide proof of their eligibility to work in New Zealand.  Any appointment will be subject to a satisfactory drug test and security check.

All external applicants will be required to provide proof of their eligibility to work in New Zealand. Appointees will also be subject to a credit check and will be required to undertake a drug test.

There's something really special about being part of the team here at NZ Post – Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone