Communications Specialist | Auckland

Mō te Tukurau Aotearoa - About NZ Post

NZ Post has been a trusted New Zealand brand for over 170 years and the needs of our customers are ever-changing. Our team needs to be one step ahead of these changes and act quickly, so we're always able to deliver for our customers.  We're highly focused on what our customers want and need, and we are proud to be a trusted and recognised NZ brand.

Kōrero mō te tūranga - About the role

Reporting to the Senior Campaign Manager, we are looking for a Communications Specialist to join our Marketing team. This is a hands-on, critical role within the business, responsible for delivering exceptional communication materials across the business, ensuring they land in a customer focused and/or consumer-first way in line with our commercial needs and brand tone of voice. 

You will be responsible for developing relevant, timely and on brand communications/collateral for a wide range of business and consumer channels including product, service and network updates for our website, email and social channels as well as business and trade communications, marketing collateral including brochures, letters, notifications, and at times help support broader marketing campaigns.  

This role will work alongside a large number of stakeholders (including CEO and ELT level) to deliver end to end best in class communications. This is not just about writing exceptional copy, our team often juggle multiple requests from multiple parts of our business at any one time so this is also a strategic, at times ambiguous environment where you have a real ability to influence and improve the marketing communications we deliver to our customers.  

Mōu - About you

As the ideal candidate for this role you'll be able to demonstrate experience in a communications role, ideally in a large and complex service or government environment. You'll have proven ability managing complex stakeholders, juggling competing priorities, and exceptional organisational and project management skills. We are open to what your previous experience might look like, but ideally you'll; 

• Be confident to work with stakeholders at all levels across a business
• Offer excellent copywriting and verbal communication skillss
• Be well versed at clearly responding to and articulating briefs
• Offer skills in application of a brand framework and tone of voice to great communications

We pride ourselves on our collaborative and inclusive team spirit and therefore there may be a need to pitch in and help out across the wider Marcomms team at times of peak workload. A desire to want to further your career within Marketing therefore, is desirable.

This is an excellent opportunity for a confident Communications Specialist, with positive energy to support the business, someone who has a naturally optimistic outlook, and who can simply make things happen.

This role will be mainly based from our East Tamaki, Highbrook offices and we operate with a flexible working policy.  

He Aha Te Pai - What you'll love about us! 

This is a very exciting time to be joining our organisation as we embark on a time of change and work hard to make sure we are the number one choice for parcel delivery services across New Zealand.  

We launched our new brand last year and have many unique projects on the horizon. We're on a big journey to transform and evolve our brand and business, and we're excited for someone new to be a part of it! 

We believe our team embodies the values of our business and are working to make NZ Post competitive, commercial and relevant for the future. If you're looking to make a valuable contribution and want to join an inclusive and engaged team of experts, then we would love to hear from you.

Hiahia? - Interested? Come and join the whanau!

If you have the skills and experience we are looking for, we invite you to apply online through www.jobs.nzpost.co.nz. A full job description will be available in the next few days.

For further information, contact Angela Reid (Talent Acquisition Specialist) at angela.reid@nzpost.co.nz 

Applications for this role close on Sunday 3rd July Please note that due to the fast-moving nature of our business we will review applications on a rolling basis and may close off advertising early.

All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check and may be required to undertake a drug test. 

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.

We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.